Privacy Policy
Last updated: March 2026
1. Data controller
NorgeTravel.com is the data controller for personal data processed via this website.
- Website: norgetravel.com
- Email: hello@norgetravel.com
2. What personal data do we collect?
We collect the following categories of personal data:
- Contact form: name, email address, phone number (optional), and the content of your message.
- Usage analytics (consent only): anonymised data about visits, page views, and scrolling via Hotjar. No data is linked to identifiable individuals.
3. Cookies
This website uses the following cookies:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| cookie-consent | Necessary | Remembers your consent choice | Until browser storage cleared |
| _hjSession* | Analytics (Hotjar) | Anonymised page usage analysis | Session / 1 year |
| _hjSessionUser* | Analytics (Hotjar) | Identifies anonymous user across visits | 1 year |
You can withdraw consent for analytics cookies at any time by clicking "Necessary only" in the cookie banner.
4. Legal basis
- Analytics cookies (Hotjar): consent (GDPR Art. 6(1)(a)).
- Necessary cookie (consent preference): legitimate interest in remembering your choice (GDPR Art. 6(1)(f)).
- Contact form: performance of a contract or pre-contractual steps (GDPR Art. 6(1)(b)).
5. Retention and sharing
Contact form data is retained only as long as necessary to handle your enquiry — maximum 2 years after last contact.
Hotjar data is processed by Hotjar Ltd. (Malta) as a data processor under a data processing agreement. Data is not transferred to third countries without adequate safeguards. See Hotjar's privacy policy (opens in new tab) for details.
We do not sell personal data to third parties.
6. Your rights
As a data subject you have the right to:
- Access — find out what data we hold about you.
- Rectification — request correction of inaccurate data.
- Erasure — request deletion ("right to be forgotten").
- Withdraw consent — you may withdraw consent for analytics cookies at any time without affecting the lawfulness of prior processing.
- Complain — you have the right to lodge a complaint with Datatilsynet (Norway) (opens in new tab).
7. Contact us
For privacy questions or to exercise your rights, contact us at hello@norgetravel.com.